Service and support

Your partner for comprehensive services and support

Regular professional service and customer support contribute to the stable and maximum performance of the supplied storage and transport system and all of its components throughout their entire service life. LogTech provides not only technical service, but also the coordination and integration of individual technologies and systems into one functional whole. Through timely service interventions and expert operational supervision, we help prevent collisions, failures, and unplanned downtime of critical equipment.
LogTech offers a comprehensive portfolio of services tailored to the needs of your operation – from expert consultations, design, and technology integration, through support with project financing, to a continuous service helpdesk, hotline support, and regular preventive maintenance. Our services also include long-term development planning and optimization of total service and maintenance costs throughout the entire lifetime of the system.

Integration

At LogTech, we design and integrate logistics technologies so they form one high-performance, scalable, and sustainable whole. We connect warehouse, transport, and order management systems with automation and control technologies, creating solutions that support the entire flow of goods and information across the supply chain. Thanks to our deep knowledge of the platforms and technologies available on the market, we can objectively select and design the most suitable combination of solutions – always with regard to your operation, growth plans, and return on investment.
At LogTech, technology integration is not just about connecting individual systems, but above all about creating an intelligent data and process foundation that manages and optimizes physical warehouse operations and related logistics processes. We ensure smooth data exchange, process synchronization, and unified real-time operational control. The result is higher throughput, shorter picking times, better capacity utilization, and greater service flexibility – creating logistics that are ready for future growth and rising customer demands.
More about the integration process

Consultation

At LogTech, we provide expert consultations focused on the strategic development of logistics and intralogistics processes. We help customers objectively assess the current state of their operations, identify real limitations, risks, and opportunities for improvement, and propose concrete steps leading to higher performance, greater flexibility, and the long-term sustainability of logistics solutions. Our recommendations are based on real operational data, detailed knowledge of technologies, and experience from projects across various industries.
Together with you, we will prepare a technology-independent development strategy that takes into account your business goals, planned growth, and investment options, including an assessment of suitable financing models for new logistics and automation technologies. Interested in more information or want a tailored solution? Contact us and our specialists will be happy to help you choose the best path to modernizing and automating your operation.
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Lifecycle Performance Services

Professional service and customer support from LogTech ensure the long-term stable and maximum performance of your warehouse and transport systems. We offer comprehensive service solutions tailored to your needs – from continuous hotline support and regular preventive maintenance to systematic optimization of service and operating costs throughout the entire life of the solution. Discover how our service solutions help you keep your technologies reliable, available, and ready for further development.
Order service

Financing

The right financing method is a key part of every logistics modernization project. LogTech offers financing for warehouse and logistics technologies in the form of operating or financial leasing, including full service throughout the duration of the contract. Thanks to flexible financing models, we help you invest in modern and technologically advanced solutions that increase operational performance, accelerate the flow of goods, improve working conditions, and at the same time reduce long-term operating costs.
For each project, we propose an individual financing method that matches your operational needs and financial options. The LogTech offering also includes the option of acquiring new technologies through a trade-in arrangement, meaning the replacement of your existing equipment with a new solution. We will buy back your current technologies of any brand and count their residual value toward the price of the new delivery. We also provide complete administration, professional dismantling, and environmentally responsible disposal or removal of the original equipment, so the entire technology renewal process is as simple and worry-free as possible for your operation.
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Helpdesk

The LogTech helpdesk is the central point for fast and clear resolution of technical requests and operational issues. You can report a problem easily through our helpdesk, where you create your technical support request. Each request is automatically assigned a unique number, and you can continuously track the status of its resolution. Registration is required to submit a request.
Submit a service request

Hotline

The hotline service allows users to contact the LogTech service center up to 24 hours a day, 7 days a week.

+420 554 818 555

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We will help you transform your logistics. Take the first step toward change today by filling out the contact details below.

Contact us!

We will help you transform your logistics. Take the first step toward change today by filling out the contact details below.

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Contact us!

We will help you transform your logistics. Take the first step toward change today by filling out the contact details below.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.